Latest Articles
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The Reality of Retail: Honest Feedback from a Frustrated Cannabis Customer
As someone who shops regularly at dispensaries—both medical and recreational—I’ve experienced just about every kind of cannabis retail encounter you can imagine. While I’m thankful for the growing access to legal cannabis, I can’t pretend it’s been all smooth sailing. Like any other retail industry, cannabis has its quirks. But…
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Training Budtenders on POS Systems: Best Practices for a Smooth Onboarding
In the fast-paced world of cannabis retail, the efficiency and confidence of your budtenders can make or break the customer experience. At the center of this is the point-of-sale (POS) system—a hub for compliance, sales tracking, inventory, and customer engagement. For new hires, learning how to navigate this technology quickly…
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Behind the Counter: A Budtender’s Frustrations with Dispensary POS Systems
As a budtender, you’re the face of the dispensary—part cannabis expert, part customer service rep, and part inventory guru. You’re expected to move efficiently through transactions while educating guests, recommending products, and handling compliance. But there’s one tool that can make—or break—your flow: the point-of-sale (POS) system. While a good…